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Shipping policy

I JUST PLACED AN ORDER, WHEN WILL IT SHIP?
Please allow 5 - 7 business days of processing and production time for your order to ship out. 
Please note: Personalized products are processed one-on-one by dedicated staff, so processing time will be completed within 7 days for submission to the factory for production.


HOW LONG IS THE SHIPPING TIME AND PRICE?
U.S orders will be shipped via USPS & FedEx and International Orders will be shipped depending on the fulfillment center the product is from.

Average transit times to the United States: 5 - 20 Business days
Average transit times to International: 5 - 20 Business days

Price:
Express Shipping :$7.99
Standard Shipping:$6.99
VIP Shipping:$12.99

There are circumstances that are out of control (natural disasters, holidays, weather, etc) that may cause shipping postponements. While most packages will arrive on time, there may be circumstances and delays that our carriers may experience. For this reason, we do not guarantee the exact delivery time; the delivery issue is the responsibility of the shipping company.

WILL I RECEIVE A TRACKING NUMBER?
We provide tracking for every order. Tracking will be available once your product is shipped. Each individual product may be shipped from different fulfillment centers across the globe as our product research team spends the time to source for quality yet affordable products.

Customers have ordered products that have been packed and dispatched and due to the global epidemic logistics may be affected. We have a 30 day return policy, which means that customers have 30 days from receipt of the item to request a return. To be eligible for a return, the item must be in the same condition as received, unworn or unused, with tags and in its original packaging, and not affect secondary sales, in addition we do not accept returns on special offers or customised items.